When you visit or use our website, we collect personal information that are genuinely required to offer you quality service.
This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
These data are however collected with your consent.We do not share personal information publicly or with any unrelated third party, except where required by law.
When visitors leave comments on our website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you complete and submit our contact form, we keep the information permanently for customer service purposes and updates only.
If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up cookies to save your login information. Login cookies last for two days. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Articles on our website may include embedded content (e.g. videos, images, articles, etc.) or links to other website(s). Embedded content from other websites behaves in the exact same way as if the visitor has visited that other website.
Please note that we do not have control over the content and practices of these other sites, and therefore cannot accept responsibility or liability for their privacy policies or lack of it.
We collect information about you during the checkout process on our store.
While you visit our website, we’ll track:
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for two years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example…
We accept payments through third party payment processors. When processing payments, some of your data will be passed to the payment processors, including information required to process or support the payment, such as the purchase total and billing information.
When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day.
We do not share any personal information submitted on our website with any third party except with partner companies who, in the ordinary course of business, provide us services that enable us to serve our website users better.
However, we do not authorize such partner companies to disclose or use your information for any other purpose than for providing services to us.
Your personal information may be collected directly by third-party service providers such as credit card companies, payment processors, banks, etc. when you transact on our website.
We do not control how these third parties use such information, so we advise you to review their respective privacy policies before going ahead with your use of their services for your transaction.
Where compelled by law, we may release personal information retained with us.
If you share information with advertisers on our website, we will not be responsible for the safety or otherwise of such information. We recommend that you review the privacy policies of such advertisers before exchanging information with them.
Outside of the above parameters, we will not share users’ personal information with any party.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.